Durham County Council is a Unitary Council which was created in 2009. This large council delivers all the main local government services throughout the whole of the County.
The main services it delivers include:
- Provision of social services including services for the young and elderly
- Provision of primary and secondary education
- Maintenance and repair of the county’s road and footpath infrastructure
- Provision of housing and housing management
- Environmental services including street cleaning, grass cutting and rubbish removal
- Strategic waste management including landfill and recycling
- Management of the council tax and the provision of benefits
- Economic development,regeneration and business support
- Provision of all planning services including developing the local development framework, considering planning applications
- Provision of leisure and cultural facilities with responsibilities for the arts
- Environmental health and health and safety services including licensing and trading standards
- Community services such as births, deaths, marriages
- Crematorium and cemetery services
- Community safety and community development
- Support to Parish Council’s and other agencies and organisations
Therefore, if, for example, you have problems with your bins, highways, street lighting or your council house then you need to contact Durham County Council. We are afraid that the Parish Council cannot resolve such issues on your behalf.
You can access an online copy of the County Council’s ‘ ‘Your Guide to Council Services.
Durham County Council Contact Details
You can contact Durham County Council 24 hours a day and 7 days a week:
03000 260000 (cost of a local call), available 8.30am to 5.00pm (Monday to Thursday), 8.30am to 4.30pm (Friday).
0191 383 3802 (for people with hearing impairment)
Durham County Council
In the event of an emergency or out of normal hours you can phone the County Council directly:
03000 26 1000
03000 26 4000
Social Care Direct:
0845 850 5010 (our Emergency Duty Team)
Highways Action Line:
03000 26 1000
More detailed contact information can also be accessed via Durham County Council’s contact us page or alternatively view the Durham County Council website.
Do it Online:
You can make many service requests or make complaints on County Council services by using their ‘Do it Online system. Access Do it Online here.
Neighbourhood Warden Reports
The latest neighbourhood protection reports for the Durham area can be accessed direct from the Neighbourhood Warden Durham County Council website.
In order for Parish Council’s to work closely with Durham County Council a Local Councils Charter has been agreed. Durham County Council recognises that parish councils are at the first tier and ‘grassroots’ level of local democracy. Parish Councils recognise the strategic role of the County Council. Parish Councillors work closely with County Councillors in improving Coxhoe and Quarrington Hill.
Durham County Councillors for Coxhoe and Quarrington Hill are:
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